Short answer
Deleting the app ≠ deleting the account. Many companions soft-delete: login dies, rows and “aggregated analytics” stay. Prefer products with Delete Account in settings and an automated purge — primary: Candy AI; mobile/PWA alternate: CrushOn.
Legal backdrop: GDPR erasure / CCPA-style requests still need a real backend drop, not a support dark pattern. Parent hub: Safe NSFW AI Chat Guide.
Soft delete vs hard wipe
| Pattern | What you see | What usually remains |
|---|---|---|
| Soft delete / tombstone | Can’t log in | Chat rows, embeddings, billing metadata, marketing cohorts |
| Ticket queue | “We’ll process in 14–30 days” | Full retention until an agent runs a script |
| Hard wipe (claimed) | Settings → Delete → confirm | Account-scoped chats/media dropped; backups should age out on a stated schedule |
Roleplay logs are valuable for training and personalization — friction is often intentional. Test the path yourself before you trust marketing copy.
Deletion timing snapshot
| Platform | How you delete | Typical wait | Residual risk |
|---|---|---|---|
| Candy AI | In settings, automated | Immediate / near-term purge claimed | Confirm email + billing records policy |
| CrushOn | In settings / account tools | Short window after confirm | Same — read current privacy text |
| Character.AI-class | Often support-driven | ~14–30 days | Aggregated analytics may linger |
| Replika-class | Mixed UI + support | ~7+ days | Marketing data carve-outs common |
Exact SLAs change — screenshot the confirmation and keep the ticket ID if you go the support route on legacy apps.
Primary pick: Candy AI
Candy AI is the default on this page because deletion is exposed in-product rather than buried behind a 72-hour human queue. Treat “instant” as a claim to verify: after delete, attempt login, check email for residual mailers, and do not assume payment processors forget your card (that is a separate Stripe/PayPal retention story — see crypto payments).
CTA: Open Candy AI — locate Delete Account first
Mobile alternate
If you live on phone without App Store KYC, CrushOn is the focused alternative — same test: find delete, confirm, verify you cannot restore the old thread. Setup path: use NSFW AI anonymously.
Related: which bots claim not to keep logs.